Right of Revocation

 

If you, contrary to expectations, are not satisfied with our products you can return the goods.

Within the European Union, you have acc. §§ 312d, 355 BGB, the right to revoke the purchase contract within 14 days from receipt of goods. To maintain this period is sufficient to send the revocation. The cancellation can be done written or on another durable medium, by email or by simply returning the goods. The revocation must be sent to the following address:

LOWKON object|design e.K.
Haydnstraße 53
D-75217 Birkenfeld
Germany
E-Mail:

Through a timely revocation you are no longer bond to the contract with LOWKON object|design e.K.. If the combined value of the return exceed 40,-€, we will take care of the cost of return transportation within the EU.

If the value of return is below 40,-€ the costs for transport have to be paid by the customer. Outside the EU, the return costs are always charged to the customer. Please contact us in any case in advance via email or telephone (+49 (0) 176 62517316), so we can discuss the details of the return transport shortly.

Please send your return package always sufficient to the address above. Only then your products can be withdrawn. If you are entitled to reimbursement of the cost of the return, we will transfer the appropriate amount.

 

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